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Service · DevOps & Platform

Deployment should be the boring part.

CI/CD, infrastructure as code, Kubernetes where it earns its keep, and internal platforms that give every team a paved path - so shipping stops being an event and becomes a routine.

CI/CDIaC · TerraformSRE practices
12x
Deployment frequency after platform work
-71%
Pipeline duration on a typical estate
<1%
Change failure rate at steady state
Minutes
Mean time to restore, not hours
Capabilities

What we actually deliver.

CI/CD pipelines

Pipelines that are fast enough that engineers stop batching changes - the single biggest behavioural change available.

  • Lockfile-keyed caching that actually hits
  • Timing-based test sharding
  • Affected-target detection in monorepos

Infrastructure as code

Existing infrastructure imported into state management incrementally - not rebuilt, because rebuilding a working environment is a risk nobody asked for.

  • Terraform / OpenTofu modules
  • Incremental import of running estate
  • Drift detection and policy checks

Kubernetes, when it fits

We have migrated teams onto Kubernetes and off it. The honest answer depends on service count, traffic shape and who wants to own it.

  • Cluster design & multi-tenancy
  • Autoscaling and cost control
  • Managed-runtime alternatives when simpler

Internal developer platforms

Paved paths so every team gets deployment, observability and compliance without solving those problems individually.

  • Golden paths and service templates
  • Self-service environments
  • Developer portal & service catalogue

Observability & SRE

SLOs tied to what users experience, alerting on symptoms rather than resource noise, and error budgets that make reliability a decision.

  • SLOs and error budgets
  • OpenTelemetry instrumentation
  • Incident response and blameless review

Pipeline security

Supply chain controls in the pipeline - dependency scanning, artifact signing and secret management that does not depend on discipline.

  • SBOM and dependency scanning
  • Artifact signing & provenance
  • Secret management, not env files
How we engage

A sequence that de-risks delivery.

01

Measure the four metrics

Deployment frequency, lead time, change failure rate and time to restore. Without these, platform work is guesswork dressed as strategy.

02

Find the real constraint

It is rarely the tool. Usually a manual approval, a test suite nobody trusts, or an environment that has to be booked. We fix that first.

03

Build the paved path

One service moved end to end onto the new path, proven in production, then templated so other teams adopt it by choice rather than mandate.

04

Hand over the platform

Documentation, runbooks and enablement so your team owns it. A platform only your vendor can operate is a dependency, not a capability.

Outcomes

What clients measure afterwards.

12x deployment frequency

Faster pipelines mean smaller changes, which means less risk per release.

-71% pipeline duration

Caching, sharding and affected-target detection on a typical estate.

Minutes to restore

Rollback rehearsed and automated rather than improvised during an incident.

Teams unblocked

Self-service environments removing the ticket queue between idea and deploy.

Stack

Tools we work fluently in.

CI/CD
  • GitHub Actions
  • GitLab CI
  • Argo CD
  • Buildkite
  • Nx / Turborepo
Infrastructure
  • Terraform / OpenTofu
  • Pulumi
  • Kubernetes
  • Helm
  • Crossplane
Observability
  • OpenTelemetry
  • Grafana
  • Prometheus
  • Datadog
  • Honeycomb
Security & supply chain
  • Snyk
  • Trivy
  • Sigstore
  • HashiCorp Vault
  • OPA
Why SyncTrix

Senior engineers, accountable outcomes.

We measure before we build

The four DORA metrics first. Platform work without a baseline is expensive rearrangement that nobody can prove improved anything.

We fix your pipeline before replacing it

CI systems are rarely the bottleneck - caching and test ordering usually are. Migration is a deliberate decision, not our default.

Honest about Kubernetes

For a handful of services with steady load, a managed runtime delivers most of the benefit at a fraction of the operational cost. We say so.

Adoption by choice, not mandate

A paved path teams actually prefer beats a platform they are forced onto. We prove it on one service before templating it.

FAQ

Questions, answered.

The questions CTOs, VPs of Engineering and platform leads ask us most often before a DevOps or platform programme.

  • DevOps is a way of working - developers owning their software in production, with automation removing the handoffs. Platform engineering is what makes that practical at scale: a small team builds paved paths so every other team gets deployment, observability and compliance without solving those problems individually. Small organisations need the practices; past roughly fifty engineers you need the platform, or every team reinvents the same pipeline slightly differently.
Next step

Book a platform call - leave with a baseline.

A 45-minute session with a senior platform engineer. We measure where your delivery actually stalls and identify the constraint worth fixing first - and you leave with that, whether you engage us or not.

Book the callExplore all servicesCI/CD · IaC · Kubernetes · SRE
Contact

Tell us about your project.

Briefs, NDAs, architecture reviews, anything goes. A senior engineer responds within 24 hours.

What happens next
  1. 1 · A senior engineer reviews your brief within 24 hours.
  2. 2 · We schedule a 30-minute discovery call.
  3. 3 · You receive a written proposal in 48-72 hours.
We respond in under 24 hours · No salesy follow-ups.