Terms of Service

1. These terms and who they bind

These terms govern your use of the SyncTrix website at synctrix.in and any content or tools we make available on it. SyncTrix is a brand of Digileaf Technologies Private Limited, a private limited company incorporated in India under Corporate Identity Number U63999TS2023PTC175586. References to "we", "us" and "our" mean Digileaf Technologies Private Limited.

By using this website you accept these terms. If you do not accept them, please do not use the site.

These terms cover the website only. Paid engineering work is governed by a separate signed agreement - typically a master services agreement with a statement of work. Where that agreement conflicts with anything on this page, the signed agreement takes precedence for that engagement.

2. Website content is information, not advice

The material on this site - including articles, guides, research, benchmarks, cost figures and technical recommendations - is published for general information. It is not professional advice for your specific situation, and it is not a commitment about what any particular system will cost or how it will perform.

Engineering decisions depend on context we do not know. Before acting on anything here, validate it against your own architecture, data, regulatory position and risk tolerance, and take professional advice where the stakes justify it. We are not liable for decisions taken solely on the basis of published content.

Where we publish figures such as delivery timelines, cost ranges or performance numbers, they are illustrative and drawn from prior work. They are not a quotation and not a guarantee of a comparable outcome.

3. Acceptable use

You may read, download and share our published content for your own business or personal reference, including quoting it with attribution and a link. You may not:

• Copy or republish substantial parts of the site as your own content, or present our material as yours.
• Scrape, harvest or bulk-download the site, or use automated means that place an unreasonable load on our infrastructure.
• Use our content to train a machine learning model for commercial redistribution without our written permission.
• Attempt to gain unauthorised access to any part of the site, our systems or accounts belonging to others.
• Probe, scan or test the security of the site except under a security testing arrangement agreed with us in writing.
• Introduce malware, or interfere with the availability or integrity of the site.
• Use the site to send unsolicited commercial messages, or to submit false or misleading enquiries.
• Use the site in breach of any applicable law, sanctions regime or export control.

4. Gated areas and account security

Parts of this site are restricted, including client dashboards and proposal areas. Access is granted to named users for a specific purpose and is not transferable.

If you are given credentials you are responsible for keeping them confidential, for activity carried out under them, and for telling us promptly at the contact address below if you believe they have been compromised. We may suspend or withdraw access where we reasonably suspect misuse, a security risk, or a breach of these terms.

5. Intellectual property

The site and its content - text, layout, design, graphics, logos and code - are owned by us or our licensors and are protected by intellectual property law. The SyncTrix name and logo are our marks and may not be used without permission, except to refer to us factually.

Nothing on this site transfers ownership of any intellectual property to you. Rights not expressly granted are reserved.

Ownership of work product created during a paid engagement is dealt with in the signed agreement for that engagement. Our standard position is that on full payment the client owns the deliverables created specifically for them, while we retain ownership of our pre-existing materials, tools, frameworks and general know-how, and of anything of general application developed in the course of the work.

6. Enquiries, proposals and no offer

Submitting an enquiry does not create a contract and does not oblige either of us to proceed. Descriptions of services on this site are an invitation to discuss work, not an offer capable of acceptance.

A proposal we issue is valid for the period stated in it, and is subject to scoping assumptions recorded in that document. Where those assumptions turn out not to hold, the proposal may need to be revised before work starts.

Any information you send us through the site should not include third-party confidential data, personal data of others, or anything subject to a confidentiality obligation, unless we have agreed a suitable arrangement in advance.

7. Confidentiality

We treat non-public information you share with us during discussions as confidential and use it only to evaluate and respond to your enquiry. We restrict it to the people who need it for that purpose.

This applies both ways: material we share with you that is marked confidential, or that is plainly commercially sensitive - including pricing, proposals and technical designs - should not be disclosed to third parties without our consent.

Where an engagement proceeds, confidentiality is governed in more detail by the signed agreement, including any non-disclosure agreement executed between us.

8. Third-party links and services

This site links to third-party websites and uses third-party services. We do not control them, we are not responsible for their content or practices, and a link is not an endorsement. Your use of a third-party site is governed by that party's own terms and privacy policy.

9. Availability of the site

We aim to keep the site available but we do not guarantee uninterrupted access. We may change, suspend or withdraw any part of it, including published content, without notice. We may also need to take the site down for maintenance.

Availability commitments for services we operate for a client are set out in the relevant agreement and service level terms, not here.

10. Disclaimers

The site and its content are provided "as is" and "as available". To the fullest extent permitted by law we exclude all warranties, conditions and representations that are not expressly stated in these terms, including any implied warranty of merchantability, fitness for a particular purpose, accuracy or non-infringement.

We do not warrant that the site will be free of errors or interruptions, that defects will be corrected, or that the site or the server hosting it is free of harmful components.

Nothing in these terms excludes or limits any liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

11. Limitation of liability

Subject to the paragraph above, we are not liable for any indirect, incidental, special or consequential loss, or for loss of profit, revenue, business, anticipated savings, goodwill or data, however arising, in connection with your use of this website.

Our total liability arising out of or in connection with your use of this website is limited to five thousand Indian rupees. This limit does not apply to liability under a signed services agreement, which sets its own liability provisions and financial caps for that engagement.

You are responsible for maintaining your own backups and for the security of your own systems.

12. Indemnity

You agree to indemnify us against claims, losses and reasonable costs arising from your breach of these terms, your misuse of the site, or your infringement of a third party's rights through material you submit to us.

13. Governing law and disputes

These terms and any dispute arising from them or from your use of this website are governed by the laws of India. The courts of competent jurisdiction in Telangana, India have exclusive jurisdiction, and you and we submit to that jurisdiction.

If you are a consumer resident outside India, this does not deprive you of the protection of mandatory consumer law in your country of residence.

Before starting proceedings, we ask that you raise the matter with us in writing so we have a reasonable opportunity to resolve it.

14. Changes to these terms

We may update these terms. The date at the top of this page shows when they were last revised, and the version in force is the one published when you use the site. Continuing to use the site after a change means you accept the revised terms.

15. General

• If any provision of these terms is found unenforceable, the rest remains in force.
• A delay in enforcing a right under these terms is not a waiver of it.
• You may not assign your rights under these terms without our consent; we may assign ours as part of a reorganisation or sale of the business.
• There is no partnership, agency or employment relationship between us arising from your use of this site.
• These terms, together with our privacy policy, are the entire agreement between us regarding the website.

16. Contact

Questions about these terms should go to [email protected], or by post to Digileaf Technologies Private Limited (CIN U63999TS2023PTC175586), Hyderabad, India. Legal notices should be sent to the same address and marked for the attention of the company secretary.