SyncTrix logoSyncTrix
Industry · B2B SaaS

Built for PLG. Hardened for enterprise.

Multi-tenant apps, billing, identity, audit logs and APIs - engineered by senior SaaS teams who have taken products from self-serve PLG to seven-figure enterprise contracts. SOC 2, ISO 27001 and HIPAA-ready, with NRR baked into the architecture.

Multi-tenantSSO · SCIM · RBACSOC 2 · ISO 27001
Tenant · acme-prod
Workspace overview
SOC 2 · Type II
JL
MRR
$1.84M / mo
▲ 14.2%NRR 124%
Tenants
1,284
Seats
48.2K
API p95
84ms
Churn
0.6%
Enterprise
Acme Corp
1,420 seats
Scale
Globex
612 seats
Scale
Initech
284 seats
Audit loglive
  • Role · admin
    now
  • sso · okta
    SCIM sync · 412
    now
  • api-key · prod
    Rotated
    now
  • webhook · billing
    Retry · ok
    now
API · 24h+18%
00040812162024
Multi-tenant
Isolation designed in from day one
<100ms
P95 API latency at scale
HA
High-availability tenant architecture
SOC 2
ISO 27001 · GDPR · HIPAA ready
Solutions

Six engineered solutions across the SaaS stack.

From multi-tenancy and billing to identity, APIs and PLG - built on reference architectures hardened across hundreds of enterprise rollouts and procurement reviews.

Multi-tenant architecture

Shared-schema, schema-per-tenant or pool isolation - sized to your security, performance and operational model with zero compromise on noisy-neighbour control.

  • Pool · silo · bridge patterns
  • Tenant routing & isolation
  • Per-tenant observability

Billing & subscriptions

Usage-based, seat-based and hybrid billing on Stripe, Chargebee or Metronome - with proration, dunning, tax and revenue recognition built in.

  • Stripe · Chargebee · Metronome
  • Usage · seat · hybrid pricing
  • Tax, dunning & rev rec

Auth, SSO, SCIM & RBAC

Enterprise-grade identity with SAML, OIDC, SCIM provisioning, fine-grained RBAC and ABAC - production-ready for Fortune 500 procurement.

  • SAML · OIDC · MFA
  • SCIM provisioning & deprovisioning
  • Fine-grained RBAC & ABAC

Audit logs & compliance

Tamper-evident audit logs, data residency controls and continuous SOC 2, ISO 27001 and HIPAA evidence - so trust centre questions don't slow your deal cycle.

  • Tamper-evident audit log
  • Data residency & DPA
  • SOC 2 · ISO 27001 · HIPAA

API platform & webhooks

Versioned REST and GraphQL APIs, signed webhooks, rate limiting, SDKs and a developer portal - so integrations ship in days, not quarters.

  • REST · GraphQL · gRPC
  • Signed webhooks & retries
  • SDKs, OpenAPI & dev portal

PLG, onboarding & analytics

Activation flows, in-product checklists, experimentation and product analytics tied to revenue - so PLG and sales motions reinforce each other.

  • Onboarding & activation flows
  • Experimentation & flags
  • Product analytics & revenue
Engagement model

From buyer map to net retention - in four phases.

Each phase ships a tangible artefact - a tenancy model, a billing + identity blueprint, a production API platform, an NRR-led operating cadence.

  1. 01

    Discover & frame

    Map the buyer, the tenancy model and the revenue motion. Anchor the engagement in NRR, activation and gross margin - not feature backlogs.

  2. 02

    Architect for tenancy

    Reference architecture for multi-tenancy, identity, billing and observability - sized to your isolation, residency and procurement requirements.

  3. 03

    Build & integrate

    Senior SaaS engineers ship product, billing, auth and APIs - integrated to CRM, data warehouse, support and the analytics stack.

  4. 04

    Run & expand

    24x7 SRE, continuous compliance evidence, PLG experimentation and quarterly platform reviews aligned to the NRR scorecard.

Outcomes

Outcomes CROs & CTOs both sign off.

NRR, latency, compliance and release velocity - the four dials every SaaS leadership team is measured on - tracked on a single weekly scorecard.

+22pt NRR uplift

Activation, expansion and packaging changes informed by product analytics.

<100ms P95 API

Multi-tenant data layer with per-tenant caching and isolation.

SOC 2 in 90 days

Controls, audit logs and evidence produced continuously - not at audit time.

5x faster releases

Trunk-based delivery, flags and progressive rollout across tenants.

Stack

Platform, identity, billing & analytics toolchains.

We deliver on the stacks you already run - and stand up best-in-class identity, billing and analytics layers where you need them.

Product & platform
  • Next.js
  • Remix
  • Node / Nest
  • Go
  • Python / FastAPI
  • Postgres
Identity & access
  • WorkOS
  • Auth0
  • Okta
  • Clerk
  • Ory
  • Permit.io
Billing & revenue
  • Stripe Billing
  • Chargebee
  • Metronome
  • Orb
  • Maxio
Data, analytics & ops
  • Snowflake
  • BigQuery
  • Segment
  • PostHog
  • Amplitude
  • Datadog
Sub-sectors

Programmes delivered across B2B SaaS.

Horizontal SaaS, vertical SaaS, workflow platforms and API-first DevTools - each has its own buyer, tenancy model and motion. We bring playbooks for every one.

Horizontal B2B SaaS
Vertical SaaS
Workflow & ops platforms
API-first / DevTools SaaS
Why SyncTrix

The difference between shipping a SaaS app and shipping a SaaS platform.

Engineers who scaled to enterprise

Our SaaS leads have taken products from PLG self-serve to seven-figure enterprise contracts - tenancy, security and procurement included.

Reference architectures, not blank pages

Battle-tested blueprints for multi-tenancy, identity, billing and APIs - tuned to your isolation and residency model.

Trust centre, not a panic-room

SOC 2, ISO 27001 and HIPAA controls engineered in - so deals don't stall on a security questionnaire at the eleventh hour.

Ship daily, safely, per-tenant

Trunk-based delivery, feature flags and per-tenant progressive rollouts - so velocity scales with customer count, not against it.

Customer story
“SyncTrix re-architected our tenancy, identity and billing in eight months. NRR is up 28 points, our enterprise trust review takes one call instead of three weeks, and we are SOC 2 Type II and HIPAA-ready across every tenant.
JL
Client reference
Chief Product Officer, vertical SaaS unicorn
Engagement snapshot
  • Re-architected: multi-tenancy + identity + billing
  • Integrated: Okta, Stripe Billing, Snowflake, Datadog
  • Outcome: +28pt NRR · SOC 2 Type II · HIPAA-ready
FAQ

SaaS delivery, answered.

The questions CPOs, CTOs and Heads of Platform ask us most often before handing over a SaaS programme.

  • Yes. We design pool, silo and bridge multi-tenancy models and pick the right mix - typically pool with per-tenant isolation primitives for PLG, with enterprise tiers that get silo databases, dedicated VPCs or in-region deployments. The same product and codebase serves both motions.
Next step

Book a SaaS strategy call - leave with a blueprint.

A 45-minute session with a senior SaaS architect. We map your buyer, tenancy model and the top three platform hotspots - and leave you with a prioritised blueprint, whether you engage us or not.

Book the callExplore all industriesMulti-region · multi-tenantPLG · enterprise · audit-ready
Contact

Tell us about your project.

Briefs, NDAs, architecture reviews, anything goes. A senior engineer responds within 24 hours.

What happens next
  1. 1 · A senior engineer reviews your brief within 24 hours.
  2. 2 · We schedule a 30-minute discovery call.
  3. 3 · You receive a written proposal in 48-72 hours.
We respond in under 24 hours · No salesy follow-ups.